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Privacay Policy
for Primavera Publishing

1. Introduction

Welcome to Primavera Enterprise LLC. The terms Company, we, our, and us refer to Primavera Enterprise LLC. By visiting https://primaverapublishing.com/, submitting information, or engaging with our services, you agree to this Privacy Policy, Messaging Policy, and Terms of Service.

2. Services We Provide

Primavera Enterprise LLC provides book publishing services including, but not limited to:

  • Manuscript preparation and editing
    • Publishing coordination and management
    • Formatting and content structuring
     • Distribution and listing support
     • Client communication and service coordination
     • Account and project management

We communicate with clients by email, phone, and SMS messaging strictly for service related purposes.

3. SMS Messaging Consent

By submitting your phone number through our website, you consent to receive SMS text messages from Primavera Enterprise LLC. These messages may include:

  • Appointment reminders
    • Service updates and project status notifications
    • Account or service related notices
     • Scheduling confirmations
     • Customer support communication
     • Responses to inquiries

Message frequency may vary based on service activity.
 Message and data rates may apply.
 Reply STOP to unsubscribe at any time.
 Reply HELP for more information.

For assistance:
 Phone: +1 832 742 4135
 Email: info@primaverapublishing.com

SMS consent is never sold, rented, or shared with any third parties.

Required SMS Privacy Notice

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Information We Collect

We may collect the following types of information:

  • Name, email address, phone number, and contact details
    • Project information, manuscript data, and service requests
    • Billing, invoicing, and payment related information
     • Uploaded files or documents related to publishing services
     • IP address, browser type, device information, and operating system
     • Website usage data, analytics, and interaction history
     • Communication records, including emails, calls, and SMS messages

5. How We Use Information

We may use the information collected to:

  • Provide and manage book publishing services
    • Communicate service updates via email, phone, or SMS
    • Coordinate timelines, submissions, and publishing processes
     • Process payments, invoices, and account administration
     • Respond to inquiries and customer support requests
     • Improve service delivery, operations, and website performance
     • Comply with legal, regulatory, and contractual obligations

Promotional or marketing SMS messages are not sent unless separate explicit consent is obtained.

6. Data Storage and Protection

We may use the information collected to:

  • Provide a
  • Information is stored securely using professional hosting environments
    • Technical, administrative, and physical safeguards are implemented
    • Encryption and access controls protect sensitive data
     • Access is restricted to authorized personnel only
     • Systems are monitored for unauthorized access
     • Information is retained only as long as necessary for business operations
  • nd manage book publishing services
    • Communicate service updates via email, phone, or SMS
    • Coordinate timelines, submissions, and publishing processes
     • Process payments, invoices, and account administration
     • Respond to inquiries and customer support requests
     • Improve service delivery, operations, and website performance
     • Comply with legal, regulatory, and contractual obligations

Promotional or marketing SMS messages are not sent unless separate explicit consent is obtained.

7. Data Handling and Service Providers

Primavera Enterprise LLC may use trusted third party service providers for:

  • Website hosting
    • Analytics and performance monitoring
    • Communication routing
     • Payment processing

These providers process information only to support our business operations and are contractually required to protect all data.

These providers do not receive mobile numbers or SMS opt-in consent for marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

8. Cookies and Website Tracking

We may use cookies and similar technologies to:

  • Improve website functionality
    • Analyze traffic and usage patterns
    • Enhance user experience

You may disable cookies through your browser settings, however some website features may not function correctly.

9. Your Rights and Choices

You have the right to:

  • Request access to your personal information
    • Request correction of inaccurate or incomplete information
    • Request deletion of personal data where legally permitted
     • Withdraw SMS consent at any time by replying STOP

To exercise these rights, contact us at info@primaverapublishing.com.

10. Payments, Refunds, and Cancellations

Payments for services are processed securely.
 Refunds are evaluated on a case by case basis.
 Refunds are issued only if services are not delivered as agreed under the service agreement.

11. User Responsibilities

Users agree to:

  • Provide accurate and current information
    • Use our website and services lawfully
    • Not misuse communication channels
     • Respect intellectual property and proprietary content
     • Comply with applicable laws and regulations